February 17, 2026, 2:00 - 4:15 PM
Following a property or liability loss, perhaps the most devastating news for a commercial lines policyholder is learning that they do not have enough insurance coverage to cover the loss!
Underinsurance typically leads to some serious questions on the part of the business owner such as: “Can I recover from this? Will I be able to re-open my business?”
Some clients will look for someone to blame and ask him or herself other questions like “Why didn’t I get better insurance advice from my broker?” Doesn’t the insurance underwriter set the value of my building?
The broker’s liability in a case of underinsurance will very much depend on providing evidence of sound business practices including consistent renewal review processes and thorough documentation of insurance discussions with clients.
Following this interactive webinar participants will be able to:
Recommended for Commercial Lines Sales and Service Brokers and Marketers however, ALL members are welcome to join!
Jo Anne Mitchell is the owner of Effective Training & Communications Plus. She is a member of The Chartered Insurance Professionals Society with over 30 years insurance industry experience. Jo Anne began her insurance career as a broker. She has held positions with two national insurers with responsibility for numerous projects including developing and implementing front-line underwriting skills training programs for brokers and company underwriting staff. A seasoned seminar leader, Jo Anne has provided classroom seminars and webinars for over 20,000 insurance professionals across Canada. She has spoken at insurance conventions and contributes articles to the BC Broker Magazine. Jo Anne recently co-authored the re-write of the basic broker licensing course text “Becoming an Insurance Broker” for The Insurance Broker Association of Ontario.