CSIP Module 2 Interactive Immersion

ABOUT THE COURSE

As a customer service representative, your ability to deliver excellent service to your clients is critical to your brokerage’s success. In this four-part program, you will explore every aspect of brokerage operations from a customer service perspective. You will develop the skills required to ensure that your office maintains a consistent, high-quality, customer service approach in all market conditions. The Customer Service for the Insurance Professional program is an excellent resource, whether you are new to the insurance brokerage field or a seasoned professional.

Adding Value to your Brokerage

• Selling Skills
• Client Negotiation
• Public Relations
• Time Management
• Brokerage Operations

Recommended for individuals who benefit from peer-to-peer interaction and prefer learning in a group environment.

It must be noted that to fully participate in this online course, attendees must have access to a webcam, headphones, microphone, and computer. Once registered the textbook will be sent to you.